SERVICES
Workstation and Server Monitoring
We have an advanced monitoring system that will monitor your computers and servers for hardware and software issues. This will result in significantly fewer problems from the start. Since our monitoring system will alert us even before the problem starts, we will get the problem fixed before you notice it. This has been proven to reduce the amount of downtime, giving you the ultimate peace of mind. A recent statistic shows that the life span of a computer that is monitored will increase significantly.
Computer and Network Configuration
Whenever tech support is needed, the amount of downtime depends if the network was set up with the proper system configuration from the get-go. Bit Tech Solutions focuses on the initial setup to assure speed access to all systems and components of the network. Since every business is unique, settings will always be customized to your needs for optimal performance and to minimize downtime.
System Backup
Having the backup set up the right way is crucial for your business to survive if any problem strikes. Bit Tech Solutions will provide you with a high-speed cloud backup that will get you up and running in the minimal time possible (unlike most cloud backups that it could take days and weeks to get your data back). The backup that we will provide you with is an onsite and cloud imaged based backup, meaning a full backup of your server, to be able to restore fast and efficient. With our advanced monitoring in place, we will ensure that you never miss a backup.
CONTACT
Inquiries
For any inquiries, questions,
please call: 718-944-4500 or fill out the following form
Customer Care
Our professional customer service will provide you with immediate response times and personalized care. Bit Tech Solutions is always there for you. The end user will be informed of the status of your problem with our constant updates through our ticketing system. It will give you the benefit of focusing on growing your business.
Cybersecurity and Anti-virus Solution
With today's security threats from viruses and ransomware attacks, your business is constantly at risk. Being on the offense is what Bit Tech Solutions does. We will secure your network with advanced security and firewall protection. Our managed antivirus solution for your computers and servers will prevent a malicious attack and notify us if anything suspicious happens.
Vendor Liaison Service
Keep all your technology sources together including VoIP phones, internet, and any other IT related services, so that you won't need to coordinate with more than one vendor. Let Bit Tech Solutions be your point of contact for all your IT needs.